Merlex Auto Group Sales Position. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. Texted them to tell them and was told to take it to their shop which was fixed! That's the way you make sales and retain satisfied customers!!!!! On April 3, 2018 I got a bill and welcome letter from Ally Financing. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Safe. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. The Merlex Auto Group Way. who took it far and beyond to make sure I left satisfied. "Mike" told me that they no longer wanted to do business with me. It was approved. Caution!! If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. Beware! So now Im paying for car thats just parked! Established in 2014. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We were going to drive 2 hours together to see them. ", He was the salesman. :$6K . Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? The second bank is ALLY. Even called me several days later to say car was there, but you told me wasnt before. He then texts me "if i am having any problems, contact the salesman! Flew in two days later from Georgia. This is the best way to manage and repair your business reputation. The manager Walter prepared Purchase Documents set. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Merlex gave me a great experience. There is no any information about this second line of financing. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Estimated amount consumers saved since 1997: $15,590,010,907. File your review. It's been two days, I have not heard from him since. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. I have brought this up to my team and we will be working on improving our sales experience. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Employer est. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. Specialties: High End Used Car Sales. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. Check reviews anywhere about this place!
All business will get complaints. It may not be copied without the written permission of Ripoff Report. (I was looking for financing for my daughter, starting April 1, when she starts her new job). Fast service. This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. 3.7. This is the best way to manage and repair your business reputation. Copyright 1997-2023 Ripoff Report. We left negative reviews of our experience. I drove far to get the vehicle I wanted. Trash.
Merlex Auto Group Dealership in Arlington, VA | CARFAX Off course Nothing! Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Call Today +971 2 4440458 Al-Muror Road, Behind Al-Mushrif Mall, Abu dhabi Consumers want to see how a business took care of business. ONCE AGAIN, DO NOT BUY A CAR FROM HERE!
Used Merlex Auto Group for Sale (with Photos) - CarGurus Copyright 1997-2023, Ripoff Report. This business is unclaimed. I highly suggest, next time you spend over $10, you get yourself a keeper. Its HIS car, not mine. I informed her, ok but was waiting to hear back from the sales person. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I called about the same car on three different days over the course of three weeks. I was scared that they will break my doors, windows and home stuff. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Search job openings at Unique Auto Import. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. We purchased a car from MERLEX 2 Weeks ago! Merlex Auto Group. I Talked with a sales person who handed me the set of keys and walked away. 2 months ago. Car dealership. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website?
MERLEX AUTO GROUP - 41 Photos & 221 Reviews - Yelp I could not eat, walk, think. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Come Jan2022 job reopened so I started to use car frequently. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. He said, he cant. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust.
Working at Merlex Auto Group: Employee Reviews | Indeed.com After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Job closed due to COVID so I hardly drove car after that fixed! Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. File your review. You name it they have it. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. 2 DAYS AGO! Child safety. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999.
PIERRE, ROODY VS MERLEX AUTO GROUP Et Al | Court Records - UniCourt He told me yes! The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. I spoke with substitute manager for that day Ray Kandahari. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Confirmed my appointment a bit before noon. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Why Ripoff Report will not release author information! Great deal done. Merlex Auto Group. Terrible experience with them. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. Unlawful and unprofessional. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. Visit Merlex Auto Group. They said that everything was already discussed and I should just sign what was discussed. FRAUD ALERT:. He then asked us to drop off the car at his personal mechanic for him to diagnose. I bought c300 Benz and I love it.
Be kind to yourself and spend your hard earned money elsewhere. Write a review. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. How those businesses take care of those complaints is what separates good businesses from the rest. Absolutely incredible!!! I get to the dealership and the truck was not in the lot. JULIAN TOOK VERY GOOD CARE OF ME. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, The cherry on top is the wash and detail they provide as you are preparing your paper work. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! Corporate Advocacy Program: How to repair your business reputation. Ally bank gave me the reference number. 1 mile away. N/A. Sadly, the first salesperson advised me that the vehicle was sold the next day. |. All rights reserved. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. Want to share your experience with this dealership? 40 minutes later I completed a fiancial form. Finally, one place to get all the court documents we need. REBUTTAL BOX
Got a particular new car in mind? Dominate search results. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Sales: (703) 685-9312. Merlex Auto Group. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! 1105 N Glebe Rd He spent 75% of the time i was there with me. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Than hung up on me. Called in. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! 3.7. Dear customer, Merlex Auto Group Dealer committed a fraudulent deal selling me a car. Used Cars for Sale. Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new.
MerLex Auto Group | Arlington VA - Facebook YOU HAVE BEEN WARNED! 1492 customer reviews of Merlex Auto Group. He knew nothing about the car so i should have known he knew nothing about anything else either. Bought a range rover. we have that vehicle on the lot and come and talk to Jessie. Upon arriving at the dealership, the scene was a little chaotic and unorganized. I got information about financing: Amount $20,263; 72 months, $328.99 monthly payment, 5.2% rate. For more specific results for "merlex-auto-group". Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Sales (571) 200-0879. All business will get complaints. Tell us has your experience with this business or person been good? Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. pay could be better. I did not check the completeness. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. This rating includes all reviews, with more weight given to recent reviews.
Merlex Auto Group - Overview, News & Competitors | ZoomInfo.com I have no idea who it is. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports
Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. Hiding negative complaints is only a Band-Aid. I continued to call, he would not respond yet he was completely available prior to selling the car. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Will definitely be back in the future. He couldn't talk then so I got a return call 5 or 6 hours later. Was told I signed sold as is and that I didnt purchase warranty. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems.
Merlex Auto Group (@merlexautogroup) - Instagram Server location. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. they are not trustworthy! i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. I contacted "Walter" who quickly asked "when can i come in? 5 hours later I received a random text from a different sales rep asking how my test drive went. Cancellation and Refund Policy, Privacy Policy, and READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. Was sold a car with a bad engine! We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. This is IMPORTANT! You never know. Ripoff Report has an exclusive license to this report. Visit Dealer Website. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. WARNING! Call no one call you back but before I bought car everybody from there company blowing my phone up. Very informative. I decided to go back and read some of the reviews more closely. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things.
Ripoff Report | Merlex Auto Group Review - Arlington, VA Otherwise they will come to my home and make to me bad. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Get more reviews from your customers with Birdeye. I will never ever go back to Merlex Auto group. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Why is this public record being published online? Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! My owners would have either fired him or fired me for not firing him the way he acted on the phone. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Choose a car and the dealer will bring it to you for a no-obligation test drive. Will never give them my money. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. Communicates outside of dealer hours!!
Merlex Stucco Class Action Settlement - Top Class Actions The following day I sent additional information pertaining to the sale via text message before they opened. This guy is one of the absolute worst i have seen and I used to train new hires for sales. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. Wasted a trip out to Arlington. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. There was a problem with your loan.". I said I want to return car. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. Arlington, VA. Or at least Bill of Sale. I had a wonderful experience purchasing my used vehicle. They did not have the car I requested online available. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. I called them. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. BBB Business Profiles may not be reproduced for sales or promotional purposes. They told us the car moved to another dealership. I was told the truck "was in the shop" to get a sun roof motor replaced. I am a return customer and they as last time they treated my husband and I with s. 1105 N Glebe Rd, Arlington, Virginia 22201. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. Case Details Parties Dockets. Got in contact with Julian shortly after the price dropped. RUN. Job. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR.
Merlex Auto Group | LinkedIn Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Merlex Auto Group in Arlington, VA | Rated 4.2 Stars - Kbb.com A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Completely Shady, especially Ray the owner. Consumers eligible for the Litigation Class are those . Who is ED Magedson - Founder, Ripoff Report. MYWOT. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Has your experience with this business or person been good? Directions Dear Mr. Bill, Initially I showed him a car that Id settle for but wasnt in love with. https://www.merlexautogroup.com Safety status. Error in sending request, please try again. i brought it in the next day and showed Ramil. Owners who claim this profile can update information, boost SEO, and more. Corporate Advocacy Business Remediation and Customer Satisfaction Program. The police officer asked "how? The owner Ray should NOT BE TRUSTED. If I could give this business zero starts, I would. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Was clean and in great condition. Although the manager Walter swore, that the car was clean. This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. and why? I submitted an application to police. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 4. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE.