If this is the case, we will inform you of this via email and will refund you for the product. Select Edit email next to the info you want to change. Request erasure of your personal data. You can view the following sections and edit the following settings. It is always possible that, despite our best efforts, some of the Products we sell may be incorrectly priced. This includes personal data you provide when you: create an account on our websites or App; participate in ways to improve customer satisfaction and customer experience; enter a competition, promotion, or survey; or. https://support-us.moonpig.com/hc/en-gb/requests/new, https://support-us.moonpig.com/hc/en-gb/articles/360007769117-Delivery-Information. What happens if we got the price wrong? This processing will be covered under this Privacy Notice. There may be occasions from time to time (for example, a promotion) where delivery costs are included in the price of our Product. Exercising your right to change your mind. Under the Account Pages menu on the left side of the page, click My Profile. Depending on what you're updating, you'll be prompted to Save, Submit, or Confirm. Experts recommend choosing an agnostic platform an email service not linked to other accounts or services to which you subscribe. You can speak to our Customer Service Team for a Freepost returns address if you do not have one. Offers, discounts, vouchers and competitions. Please double-check your order on screen and your acknowledgement email carefully to check that all the details are correct. How to contact us. Enter your account password. Moonpig.com Limited (collectively referred to as Moonpig.com, Moonpig "we", "us" or "our" in this privacy policy) is a data controller and is responsible for your personal data. singers who used to be pentecostal 0987866852; why is johnny depp not credited in tusk thegioimayspa@gmail.com; the stables restaurant canton ohio 398 P. X n, Nam ng, ng a, H Ni, Vit Nam 5. On the "Add Email" screen, tap the "Add an Additional Email Address" box at the top, and type your new email address. You can also choose to receive reminders when its time to send your friend or relative another card or gift. Third party printing suppliers used to create the personalised products you have ordered. Pick a new email address (or two) Do this long before exiting your current address. We collect this personal data by using cookies and other similar technologies. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us. Emails found on company website help@moonpig.com 94% support 0 0 pressoffice@moonpig.com 77% communication 0 0 Emails found on 3rd party websites dpo@moonpig.com 99% 0 0 flowers@moonpig.com 98% 0 0 You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, email or otherwise. We do not endorse the contents of these websites and are not responsible for their availability or service. Can't be changed; Can only be used on 1 account; Automatically becomes your registered email . Your right to return items to us in accordance with these Terms is in addition to any other statutory rights you may have. 5.10. My Account Advice for managing your Moonpig account. Click Save changes. Sign in to your account by using your existing alias and password. We will normally check prices before accepting your order so that, where the Product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. Delivery Information FAQs About Us Our Story Moonpig Group Blog Press Enquiries Moonpig Careers Sustainability The Small Details This means that if you are randomly selected, you may have a slightly different browsing experience to other users. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. When we will pay the costs of return. Scroll down to the "Account info" section and click "Edit account info" on the right side of the screen. If you withdraw your consent, we may not be able to provide certain products or services to you. Do you know if there is a way to change email and still remain connected? and, as to Personalised Products, in accordance with the Guidance below. However, Moonpig does not guarantee delivery dates or times. to develop our products/services and grow our business). We may require the recipient to whom the guarantee is transferred to provide reasonable evidence that they are now the owner of the relevant product. 2. You must be at least 18 years old to place an order on our Website or the App. You acknowledge that save as to Cards, personalised mugs and personalised t-shirts manufactured by Moonpig, all other goods are manufactured independently by third parties and Moonpig acts as a reseller of these goods. The Reminder must be set at least 9 days before the date of your event (Event Date). If you use third party intellectual property, including without limitation copyright or trademark rights, in any Personalised Product, it is your responsibility to ensure that you receive permission from the owner of the intellectual property to use it on the Personalised Product and to license it to us as contemplated in these Terms. Where it is necessary for our legitimate interests (or your legitimate interests or those of a third party). nina hart gary cause of death; bts madison square garden sold out; grace for purpose narrator; power outage in monticello. Please note that we run AB price tests on our Website. We will only use your personal data when the law allows us to, and only for the purpose agreed to when you provided it. A Product shall be your responsibility from the time we deliver or attempt delivery of the Product to the address you gave us. We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. To make suggestions and recommendations to you about goods or services that may be of interest to you we may process your identity and contact details, profile, technical and usage information (e.g.Cookies) and marketing and communications preferences where it is necessary for our legitimate interests (e.g. 17.8. Then, enter your Facebook password in the box below, and finally, tap "Add Email.". This opens a window in which you can edit the account settings. Several popular choices are free and simple, such as Gmail, Outlook and Yahoo. Last viewed. We only supply Products for personal use. It is your responsibility to ensure that the postal information you input for delivery is correct. For media enquiries please email: pressoffice@moonpig.com. Before your Event Date, we will send you a push/email notification to remind you of the Event Date. Payment Answers to your payment-based questions. The site allows its users to create and edit account information, browse gift and flower catalogs, buy products online and like or rate products. You're never more than a tap away from your data and settings. 4.3.You can pay for your Products using credit card, debit card, PayPal, ApplePay, any account credit, or any other payment method which we make available to you at the time of your order. Order Queries. This means that unfortunately we're unable to cancel or make changes to your order once you've checked out, so be sure to double check for any mistakes before you pay. Moonpig accepts no liability for your personal information in relation to reviews you leave on third party websites. If you know your current password and want to change it, select the Change your password button below: Change your password - opens in new window or tab. You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing. If you have questions or are unhappy with your order, please contact our Customer Service Team via Email (see section 1.2 for contact details). (d) use any robot, spider, scraper or other automated means to access the Website or App for any purpose without our prior express written permission. These relevant words can be found in brackets after their meaning. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). mason jars canada; deion sanders super bowl rings; cancer no symptoms reddit; can you walk across the robert f kennedy bridge Guys, I have a little problem: my account is triple bound with moonton account, facebook and google play, but Iost access to my email connected to moonton account. We will either ask you to return the item to us within three days of receipt or to take a photo of the item before returning it back to us. These are the right to: Request access to your personal data (commonly known as a "data subject access request"). Reasons we may suspend the supply of products to you. If you are eligible for a refund, we will reimburse the price you have paid for the Product(s) onto the credit or debit card that you paid with or to your PayPal account. If you cannot make changes on your Moonpig Account, then you will need to contact our Customer Service Team by Email (see section 1.2 for contact details) to see if a change is possible. Marketing companies to show you products, special offers or services, from Moonpig.com that might interest you while you are browsing the internet. We are not responsible for any damage or loss incurred by you when such loss or damage is caused by negligence, wilful misconduct or concealment of information by you (deliberate or otherwise). Go to Settings. To administer and protect our business and our websites or App (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) we may process your identity and contact details, and technical information (e.g.Cookies) where it is necessary for our legitimate interests (e.g. A place close to your heart. Handy Reminders Never forget a special occasion again. Products are delivered by United States Postal Services (USPS) and FedEx for consumers based in the USA (or another third party carrier from time to time) Please visit https://www.usps.com/ and https://www.fedex.com/en-us/home.html for further information. Nobody else has any rights under this contract (except someone you pass your guarantee on to). 4.6. Changing your password for security reasons. To stop getting Reminders, you need to delete the Reminders that you have set up from your Moonpig Account. Can I update or remove my saved payment card details? Help with an email, phone number, or username that's already in use. We will notify you of the delivery cost at the checkout stage before you place your order. Last viewed. if so you have 14 days after the day you (or the recipient) receives the goods, unless your goods are split into several deliveries over different days. Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Enter your e-mail address and click 'Send'. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. When we do give this data to the authorities, its their responsibility to protect your information. We may end the Contract if you break it. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. About us. We will not be responsible for supplying the Products late or not supplying any part of them if this is caused by you not giving us the correct information, we need within a reasonable time of us asking for it. For further information on Moonpig Reminders, please see section 13. Simply enter your email address below and we will email you a link to reset your password Email Send email Cancel My Moonpig Create Account Sign In Reminders Student Discount Need Some Help? Please note that promotional offers, discount codes and vouchers can only be applied to our specified Products. Then you open your profile, you can open it by clicking on your profile photo in the top left corner. Email address of your current account. Under Sort by, choose any option you prefer to sort your email. Step 3: Click "Add member accounts". I hope you like this blog, How to delete We may have to share your personal data with the parties set out below for the purposes set out above. If you are uploading a photograph, video or audio file you must ensure that you have obtained all relevant permissions to use the photograph, video or audio file from any persons in the photograph, video or audio file and the photograph, video or audio file is otherwise appropriate to upload. Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. 8.5. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. My email address has changed Other recovery options . We will let you know if the change is possible. You also have the right to object where we are processing your personal data for direct marketing purposes. 15. Registered company address is Herbal House, 10 Back Hill, London EC1R 5EN, UK. These Terms are in relation to deliveries made in USA only and for delivery times for the UK, Netherlands, Ireland or Australia, please see those applicable separate Terms and Conditions. 3.1. 2. Under "Primary email address", use the drop-down menu to . These Terms tell you who we are, how we will provide Products to you, how you and we may change or end our contract with you, what to do if there is a problem and other important information. email distribution and survey providers based outside the EU; Identity and Contact data from providers of data feeds and hosting services provided inside the EU and outside of the EU. Shame on you Moonpig. How to update the phone number on your account. For best results, we advise that you make the image dimensions approximately 1,000 pixels for the smallest edge of your photos. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. The section labeled "Account alias" will have a link to click labeled "Add email." 3. The Terms are governed by the state laws of New York without regard to conflict of law principles. This version was last updated February 2022. For Products you choose to return, we will make reasonable efforts to refund you the price you paid for the returned Products, including certain delivery costs (see section 9.5), by the method you used for payment within 14 days from the day on which we receive the Product back from you. As you interact with our websites and app, we may automatically collect Technical Data about your equipment, browsing actions and patterns. Last viewed. Investors. What will happen if you do not give required information to us. 8.2. We only give them the parts of your personal data that they need. This wikiHow teaches you how to update the primary email address linked to your Apple ID. To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you we may process you identity, contact details, profile, usage information, marketing and communications preferences and technical information where it is necessary for our legitimate interests (e.g. If you think your order confirmation receipt or invoice is wrong, please contact our Customer Service Team promptly to let us know. We may be unable to accept your order because: (a) we have identified an error in the price or description of the product; (b) it appears that the order mistakenly duplicates another order; (c) the use of images for a Personalised Product (defined in section 3.3) are corrupted, unsupported technically or inadequately pixelated; (d) your Personalised Product contravenes, or appears to contravene, our Content Rules (section 3.4); (e) there are unexpected limits on our resources which we could not reasonably plan for; (f) a credit reference we have obtained for you does not meet our minimum requirements or we cannot obtain authorisation for your payment; (g) we suspect that the order has been placed fraudulently; (h) we are unable to meet a delivery deadline you have specified; (j) a promotional offer or discount code has been used outside of a valid promotion period or has expired; (k) your order otherwise breaches any of the requirements of these Terms; or, (l) for any other business reason to be ascertained at our sole discretion. Our websites may include links to third-party websites, plug-ins, and applications. You may be able to get a refund at our sole-discretion but this will be subject to deductions and you will have to pay the costs of return of any goods; (d) In all other cases (if we are not at fault and there is no right to change your mind), see section 8.5. You agree to indemnify, defend and us harmless from any third party claim of infringement for our use of such third partys intellectual property on the Personalised Product. The Company's ordinary issued share capital consists of . 4.1. If you disable or refuse cookies, please note that some parts of our websites may become inaccessible or not function properly. Then you'll need to update the password in Outlook, the program that displays your email messages and allows you to read, reply to, and organize them. In any event, you will be held responsible for any costs, fees and third party damages we may be required to pay to a third party because of such infringement and you will be liable to reimburse these payments to us in full. If you are uploading a photograph, images must be in JPEG or PNG format. Request the transfer of your personal data to you or to a third party. All things order-related, from receipts to refunds. If you are found to be in breach of these Terms, we reserve the right to suspend your Moonpig Account, you order and all access to Moonpig's Website and App. We have set out below a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. Ending the contract because of something we have done or are going to do. 2 weeks later. We are responsible to you for foreseeable loss and damage caused by us. Just tap your profile picture and follow the link to "Manage your Google Account". We try to respond to all legitimate requests within one month. If you try to upload a photo that has a lower resolution or image size, we will accept it however we cannot accept responsibility if your Personalised Product does not meet your expectations. Shocking customer service. Your payment details will not be stored by Moonpig.com, but instead it will be stored by a payment service provider under contract with us. You can also . greenup county building inspector. Technical Data includes internet protocol (IP address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites or App. Unable to screenshot the offer from my iPad, so became involved in a long protracted process to secure 80p!! If you have another email, you just need to register it and it can be used, but the old emails cannot be accessed, sorry for the inconvenience caused. Search "" Close search. Can't find what you're looking for? In order to place an order with us, we require you to create an online account with us (Moonpig Account). Here are four steps that can lessen the pain: 1. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount. We use different methods to collect data from and about you including through: Direct interactions. The service providers that Moonpig works with must prove to us that they have the same high standards around protection of your data as Moonpig. Please read these Terms carefully before you submit your order to us. When you log into your Moonpig Account, the Reminder Voucher (where applicable) will be applied to your basket. Send your card on the go: You can send it straight to their letterbox or back to you to sign (if you choose this option we'll pop in an extra envelope). Company Secretary. This push/email notification includes details about the Reminder Voucher offer (where applicable) which is valid for 7 days. We will contact you as far in advance as practicably possible to tell you we will be suspending supply of the Product that you have ordered. Click the Accounts tab. Deductions from refunds if you are exercising your right to change your mind. Select My details from the drop down at the top right. You have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it. Select Filter at the top of your inbox. Promotional offers and discount codes must be used within the valid offer time, but we reserve the right to dispatch Products outside of this period. By submitting your email address in connection with your rating and review, you agree that Moonpig may use your email address to contact you about your review. They cannot be used for discounts on postage or delivery charges unless otherwise specified. Your account and profile settings Your contact details and privacy Subscriptions, preferences and notifications Your account and profile settings Changing your password 2 years ago Updated What you'll need to do is log into your Moonpig account and head to your Account. What to do if you think your order confirmation receipt or invoice is wrong. Help with email address confirmation. Your Google Account makes every service you use personalized to you. how to change my email on moonpig account If you have also provided your date of birth, we will use this to send you a message on your birthday. Where to find the price for the Product. Go to Login on the WorldRemit website. Media. We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. My Account - FAQ | Moonpig My Account My Account Advice for managing your Moonpig account. The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. To manage our relationship with you which will include (a) notifying you about changes to our terms or privacy policy (b) asking you to leave a review or take a survey we may process your identity, contact details, profile and marketing and communications preferences for the performance of our contract with you, where it is necessary to comply with our legal obligations or where it is necessary for our legitimate interests (e.g. We will assign an order number to your order and tell you what it is when we send you an order confirmation email. Where we need to comply with a legal or regulatory obligation. Your personal data will also be hosted in Ireland. To create a new customer account we may process your identity and contact details for the performance of our contract with you. During the order process, we will generally notify you of the dispatch dates available and the expected timeframe for receiving your order. Go to the Account section of My eBay. After you've completed all your updates, select Done. Profile information and picture section Profile Picture: Click your profile picture to add or change it. Outlook.com. I'd like to send a card to Australia or America. You can, should you wish, unsubscribe to any or all our marketing material at any time. We will pay the costs of return of a Product you order and have received if: (a) the Products you receive are faulty or misdescribed; (b) if you are ending the Contract because we have told you of an upcoming change to the Product or these Terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; (c)if we, or on behalf of our suppliers, have requested a return of the Product due to a product recall. The price of the Product (which excludes taxes which are determined at checkout will be the price indicated on the order pages when you placed your order. You can also choose to receive reminders when it's time to send your friend or relative another card or gift. Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us. For Company Secretary enquiries and for disclosures under DTRs please email: company-secretary@moonpig.com. Information technology (hardware and software) companies for the purpose of data storage and analysis. Contact Data includes billing address, delivery address, email address and telephone numbers. Any reference to you or your is a reference to any consumer and these references may be used interchangeably. Save Time & Money We curate the best gifts and discounts for your occasion. We may assign or transfer our rights and obligations under these Terms to another organisation at our discretion. 9.3. 17.4. We may send you marketing about our own goods and services if you have opted in to receive our marketing messages, or you have previously bought similar products from us and you have not opted out from receiving our marketing messages. Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. Occasionally, we may provide links to other websites or resources for your convenience. In order to change your NordPass account's registered email address, please contact our Customer Support team. We also collect, use, and share Aggregated Data such as statistical or demographic data for different purposes. You can set up reminders for your upcoming events (Reminder) on your Moonpig Account or during the checkout process and you may benefit from discounts off such cards from time to time (Reminder Voucher). You will need to quote your order number, the email address you have registered and the details of the problem with the order. We may have to make minor changes to a Product to reflect changes in relevant laws and regulatory requirements or to implement minor technical adjustments and improvements, for example to address a security threat. Add an email address Click your profile picture in the top right of Facebook. How long you have depends on what you have ordered and how it is delivered: (a) Have you bought digital content for download (for example, an eCard)? You can unsubscribe at any time by clicking the 'unsubscribe' link in any marketing email we send, or by updating your preferences on the "My Account Details page" in your account. How do I get a VAT receipt? Postal address: Herbal House, 10 Back Hill, London, EC1R 5EN. If it is possible we will let you know about any changes to the price of the Product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If you receive a Product from us in error, you must inform our Customer Service Team immediately. Our registered office is 10 Back Hill, London, England, EC1R 5EN. Can I cancel or edit my order?
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