You may also post or otherwise share only User Content that is non-confidential and that you have all necessary rights to disclose. Counterfeiters will often create fake versions of popular items and try to sell them for a lower price. If you use our Services on behalf of another person or entity, (a) all references to "you" throughout these Terms will include that person or entity, (b) you represent that you are authorized to accept these Terms on that person's or entity's behalf, and (c) in the event you or the person or entity violates these Terms, the person or entity agrees to be responsible to us. Selling and Buying sections in our Help Center. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. Since we are not the payment processors, we cannot provide payment support to you or guarantee payment features. Product Listing Disclaimers. grailed buyer wants refund You also agree that the Grailed Parties will have control of the defense or settlement, at Grailed's sole option, of any Claims. buyer wants refund So earlier today i sold some kappa track pants. To claim a refund on Grailed, go to the PayPal website and log in to your account. When a Seller runs a promotion or discount, Seller is obliged to follow all laws (including consumer protection rules) that apply. I just returned an item to a seller, how do I get a refund - Grailed For more information, please see our We want these terms to be easy to understand, so we added some simple summaries throughout. Grailed reserves the right to suspend or terminate your access to the Services for any reason in accordance with these Terms, including in the event of unsafe off-site activity, as determined solely by Grailed. Seller is responsible for the contents of their parcels and must comply with all terms and conditions of the shipping carrier. The e-commerce platform specializes in offering high-end second-hand clothing exclusively for men. He claimed he didn't realize it was cropped and wants a refund. Can You Get A Refund On Grailed? - ProEarners The way it works is surprisingly yet effectively simple. He paid and everything and i got the package ready to ship tomorrow but he hits me up claiming the pants look off ( they were purchased through farfetch and are 100% authentic ) and wants a refund or he says he will file a claim through paypal. If you dont ship on Grailed, you may be subject to a number of penalties, including but not limited to: -Your account may be suspended -You may be banned from the site -Your listings may be removed -You may be unable to leave feedback for the buyer -The buyer may be able to leave negative feedback for you In addition, if you dont ship on Grailed, the buyer may be entitled to a refund of their purchase price, plus shipping costs. For example, we can give you a hand with securing your eBay refund or canceling your JustFab membership. Grailed is the one-stop destination for buying, selling and exploring menswear. Buyer wants a refund? : r/Grailed - reddit.com buyer wants refund : Grailed by | Jun 16, 2022 | kittens for sale huyton | aggregate jail sentence | Jun 16, 2022 | kittens for sale huyton | aggregate jail sentence 12. Shipping. Grailed sellers have up to 7 days to ship an item once it has been sold. :/, Does the buyer have any grounds to request a refund solely because they do not want the item? Process. Users. You (as a Seller) and Grailed are independent controllers of Buyer data. Please contact us at [emailprotected] with your order number and a description of the problem. Look for the "Activity" tab on the navigation bar and click it. You agree to pay all fees, costs and expenses associated with defending such Claims (including attorneys' fees). All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Log into your Grailed account and locate the sale in your Message Inbox. Alternatively, Buyers can negotiate the price of a Product with you. Press question mark to learn the rest of the keyboard shortcuts. Binding offers are all other offers. Amscot Cash Advance Requirements?- How It Work. (the "FAA"), to the maximum extent permitted by applicable law. If things go really wrong, this is the process we will use to litigate the issue instead of going to court. Create an account to follow your favorite communities and start taking part in conversations. For E.U. However, it is generally considered good customer service to do so, especially if the buyer has a valid reason for requesting a refund, such as receiving an item that is not as described. Click Resolve a problem in our Resolution Center at the bottom of the page. Issue the refund. You assume certain risks in using a marketplace service such as Grailed. Parental Controls. by | Jun 2, 2022 | sant'antonio cagliari fisioterapia | puntini neri impasto pizza | Jun 2, 2022 | sant'antonio cagliari fisioterapia | puntini neri impasto pizza The section titles in these Terms are for convenience only and have no legal or contractual effect. Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms. Although we try to display updated Product Listings on the Services, the availability of goods on the Services may change at any time, without notice. Privacy Policy. Is he in the right to request a refund here? Seller Promotions and Seller Generated Offers. With over 500,000 members worldwide, Grailed has built a strong community of fashion enthusiasts who are passionate about quality clothing. Except for small claims disputes in which you or Grailed seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Grailed seeks injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property, YOU AND GRAILED WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO HAVE ANY OTHER DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES, INCLUDING CLAIMS RELATED TO PRIVACY AND DATA SECURITY, (COLLECTIVELY, "DISPUTES") RESOLVED IN COURT. I won't receive any If you purchased an item on Grailed, but the transaction for whatever reason went sour, heres how you can secure your money back. link to Why Is Printify Shipping So Expensive? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. All transactions conducted through Grailed are eligible for PayPal Buyer and Seller Protection. Users who purchase Products are called "Buyers", and users who sell Products are called "Sellers". Our chatbot will gather the required information about your legal issue with Grailed from you. Other than the proof of purchase is there anything else I should include in the dispute? This can be difficult to spot, but there are some things to look out for. We do our best to encourage sellers to follow our listing guidelines, but not everyone follows them. If you are in any country other than the U.S., this applies if you are a business. Offers through Grailed Payments work differently than PayPal. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, DO NOT USE OUR SERVICES. Few hours later they message me saying they made a mistake and wanted a refund. No Representative Actions. Sometimes sellers will be given the ability to offer discounts and promotions in their shops. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, GRAILED EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. The pros of Grailed: Please read our full disclosure here. I told them i will ship it out anyway because this is a BINDING offer that they made and i do not want any negative feedback or anything, and because i am contractually obligated to ship it out. Generate and fill out the needed legal documentation, Create a script with the most suitable argumentation you should use in court, As a testament to our contributions to increasing legal access, DoNotPay was awarded the 2020 Louis M. Brown Award for Legal Access by the. Press question mark to learn the rest of the keyboard shortcuts. YOU AND GRAILED AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES IS PERSONAL TO YOU AND GRAILED AND THAT ANY DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ACTION, AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. How do offers work? - Grailed Seller Initiated Refunds. If you are entering into these Terms as an individual (non-business) user, to the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless the Grailed Parties from and against any Claims arising out of your violation, misappropriation, or infringement of any intellectual property or privacy rights of another. Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party's consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or, In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose, Copyright Complaint Policy (Copyright Infringement Policy). The Grailed services, including the website located at www.grailed.com and the Grailed mobile apps (collectively, the "Services") are a marketplace where users can offer, sell, buy, and discover products ("Products"). If the seller agrees to issue a refund, they should do so through the PayPal claim exclusively. 15. Posted by u/[deleted] 1 year ago. If you accept a non-binding offer, the Buyer must initiate fund transmission to you. sweet potato sushi roll calories. If a Seller agrees to reimburse or refund payment to Buyer, Seller must do so through their PayPal account for transactions completed through PayPal. If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. User Content Prohibitions. Our notice to you will be similar in form to that described above. Sellers may be able to discount a single Product Listing or multiple Product Listings at once. Engage in any harassing, threatening, intimidating, predatory or stalking conduct; Use or attempt to use another user's account without authorization from that user and. However, Grailed is not obligated to provide any maintenance, technical support, or other support for the payment features. r/Grailed. The only exception is when both the buyer and seller are located in the EU or another jurisdiction that does not allow automatically binding transactions. After that, arbitration is a more informal way to resolve our disagreements than a lawsuit in court. But its all money, your money that youre entitled toand it can quickly mount up to a considerable sum. Why Is Razer Stock So Cheap? If an item is not shipped within 7 days, the sale may be canceled and the buyer will be refunded. Use on Behalf of Another. The buyer sent me another message today and threatened me with, "Your account will be shut down." As a Seller, you agree that: (a) you are solely responsible for the accuracy and content of any Product Listing, including its lawfulness; (b) you agree that you have all rights necessary to sell your Products; (c) you will not list or sell any counterfeit Products; (d) we cannot guarantee exact Product Listing durations; (e) we may modify Product Listings at our sole discretion; (f) we reserve the right to delete any Product Listings for any reason upon notice to you; and (g) a Product Listing is not guaranteed to appear or not appear in any particular search and browse results. Apparently the hoodie I sold does not fit the buyer (even though its a cropped hoodie so it's supposed to run small), and he wants a refund and wants to ship the hoodie back to me. Bear in mind that if you use PayPal's guest checkout or pay with your credit or debit card, you will not be eligible for the purchase protection. For purposes of this Section 20, a "consumer" means a person using the Services for personal, family or household purposes. All Disputes submitted to JAMS will be resolved through confidential, binding arbitration before one arbitrator. If the tracking information provided by the seller shows that your purchase was delivered as addressed, the seller is not obligated to refund your purchase. Our app will gather all the relevant data for you and then: Much more straightforward than doing everything on your own, isnt it? Press J to jump to the feed. Service 24. It comes from the term "grail," which means an article of fashion that is rare and has gone up in monetary value. For example, if an item is listed for a much lower price than it would be normally, it is likely a fake. ! If you have purchased an item on Grailed and would like a refund, you may request one within 48 hours of the transaction. Grailed will determine in its sole discretion whether to issue Seller a credit after an investigation. Grailed will review your request and may issue a refund if they determine that you are eligible. If any portion of this Section 20 is found to be unenforceable or unlawful for any reason, to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Press J to jump to the feed. and boasts a clientele peppered with some A-list names, including Kanye West and A$AP Rocky. All Sellers must ship Products within seven (7) calendar days after a binding offer for a Product is accepted or after fund transfer is initiated by the Buyer for non-binding offers. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, licenses of User Content, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. 512(c)(3) as well as the Grailed DMCA Copyright Policy for the requirements of a proper notification. Vintage True Religion Jeans Size 28 RICKY Gray - grailed.com Click Continue. Further, to protect ourselves from risk of liability for your actions as a Seller, we may at times recommend that an applicable Payment Processor restrict a Seller's use of that Payment Processor's services based on certain factors, which may result in such Payment Processor imposing such restrictions. Supreme Nike Supreme SB Dunk Low Red | Grailed To request a refund, please contact Grailed support. You will then be asked to confirm that you want to cancel the offer. users only, if a Dispute is unable to be resolved through the Notice process set out above, instead of arbitration the Dispute may be referred by either party to the Centre for Effective Dispute Resolution ("CEDR") for mediation. If we are found to jointly control such Buyer data and we are held responsible in any way for its use by you, you agree to indemnify us. When scrolling through pages and pages of product, you're bound to come across some of the most coveted collabs and releases of the last few seasons. Because Grailed uses PayPal as the payment method to process transactions, you can request your money back by raising a claim on PayPal. If the buyer wins the claim that they've opened, you will have the opportunity to appeal it. Arbitration of Disputes. There are a few things you can do to find trusted sellers on Grailed. state that all sales of goods through their website are final, binding, and not eligible for any return or refund of any nature. Yes, there is seller protection on Grailed. You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason. Grailed Purchase Protection | Protection for Buyers & Sellers | Grailed What is the likelihood that PayPal will refund him? Enter the amount you want to refund. Seller hereby agrees to such automatic debiting. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. The Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the Dispute; and (c) set forth the specific relief sought. Please note that if a sale is refunded as the result of a lost claim, the seller is ineligible for a fee refund through Grailed and/or PayPal. Click the item you want to dispute and click Continue. These promotional or discount codes may be sent via email to our registered users, presented through our Services or circulated at events and through other means and are subject to applicable promotional or discount terms. You agree that your account is not transferable and that in the event of your death, incapacity, or unavailability, we may terminate any rights to your account or User Content (defined below). All sales on Grailed are final. If a Buyer (1) falsely claims that they did not receive a Product Seller shipped or the Product they receive is not as described on the Services, and (2) the payment dispute claim they filed with the applicable Payment Processor is successful, Grailed may reimburse the Seller.