International calling is enabled for direct communications between 2 people; certain numbers (e.g. OUR FACILITY. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Only eligible consumers may enroll. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Budget Mobile was fine, but shortly after I had major problems with enTouch, which are ongoing. By subscribing to enTouch Wirelesss ACP supported services, you authorize enTouch Wireless and its contracted partners, for the purpose of applying for, determining eligibility, enrolling in and seeking reimbursement of ACP service and device benefits, to collect, use, share and retain your personal information, including, but not limited to, information required for the purpose of establishing eligibility for and enrolling in the ACP program, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, telephone number, eligibility criteria and status, the date on which the ACP service discount was initiated and, if applicable, terminated, ACP connected device distribution date/type/make and model/status, usage status and other compliance requirements, the amount of support being sought for the service and/or device, and information necessary to establish identity and verifiable address. For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. Customer's Account Number *. If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! MyAccount is a website which allows you to maintain your broadband internet account. An eligible household is limited to one monthly service discount and one device discount. If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, These Terms and Conditions govern your participation in the Affordable Connectivity Program (ACP), and include required disclosures and eligibility information. Divorce decree or child support document. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. It provides coverage in more than 20 states including in California wherein Californians have two options to choose and enjoy the plan. By opting in, you are selecting enTouch Wireless as your ACP service provider and agree to these ACP Terms and Conditions. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. EnTouch Wireless free government cell phone providers. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. Lower speeds may affect audio and video streaming, access to certain websites and content, or use of available applications. An eligible household is limited to one monthly service discount and a single one-time device discount. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Eligibility for the ACP will be determined by the National Verifier, administered by the Universal Service Administrative Company (USAC). The ACP is a new program designed to provide additional support to make broadband more affordable for struggling households. Box 105561, Atlanta, GA 30348). Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. Copy of last year's State or Federal income tax return. Please be sure all of the above information is accurate before calling. FIND MY STATE Qualify For Lifeline Free Phone Service Find your state-specific qualifying information here! You can apply your ACP discount to any available enTouch Wireless service plan. Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. ACP is a federal government program operated by the FCC. Step-by-step guide to get your Mint Mobile account number and PIN. ENROLL FOR ENTOUCH WIRELESS LIFELINE SERVICE. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. An eligible household is limited to one monthly service discount and a single one-time device discount. All prepaid minutes and payments are generally credited instantly to a Verizon account. Social Security benefits statement. Subscribers in states other than California who subscribe to a combined non-tribal Lifeline and ACP service offering and later transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 1000 minutes, 500 texts, and 100 MBs of data at 1Mbps. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. Although not typical, the port process can take 24-48 business hours to complete. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Videos stream at DVD quality (480p). For more information about the ACP, you can call us at 866-488-8719 or 611 from your enTouch Wireless phone. Your household can receive only one Lifeline and one ACP benefit. For more information about your FREE Affordable Connectivity Program benefit eligibility and the program, go to https://www.entouchwireless.com/affordable-connectivity-program or call us at 611 or 866-488-8719. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. If you would like to have your ACP plan on a separate device with a different phone number, you may contact enTouch Wireless customer service. entouchwireless.com PO Box 37 Hiawatha, IA 52233 Phone: 866.488.8719 Email: support@entouchwireless.com Further Reading on EnTouch Wireless Leave a Reply Your email address will not be published. Copy of last year's State or Federal income tax return. Please allow up to 1 business day for the ticket to be resolved. Offerings vary by state. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. International calling does NOT include text messaging, picture messaging, or video messaging. B10. Wireless service may also experience interruptions due to weather conditions, terrain, or gaps in service coverage. Lower speeds may affect audio and video streaming, access to certain websites and content, or the use of applications. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Questions? Pick your new T-Mobile plan and phone, either online or in store. Call 1.800.820.3511; Contact Us; ESG. OFFERS MAY VARY BY STATE and service may not be available in all areas.