Properly inspect all the visible connections and see if the display is adequately engaged or not. Also, due to bad or cheap cables, this issue can happen. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. Is there a site to buy parts for MZZK E Bikes? The battery has a life expectancy of around 500 charge cycles. If the problem persists, contact your eBike dealer. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Alongside this intelligent system, there's also an easy to use . Charge your battery for at least 30 mins and check if the voltage value increases. The cutting-edge technology used in the X20 System is designed to create a high-performance riding experience with the best features electric and smart bikes have to offer. If this doesnt work, the speed sensor could be broken and needs replacement. Shop Now and Save with Free Shipping in the US. This wrong tendency will lead the throttle abnormality to break or damage. Hello, this is Evan Larry. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. Also, with the help of the eBike app, you can see the details errors. So long story short I am getting a motor sensor error when I try to use my throttle. The throttle may get damaged, so inspect the throttle cable. Check to find out if anything is blocking it or not. Perhaps the best feature of the Navigation function is the ability to add waypoints. Too high current voltage to a battery pack. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& Short press the button to set the LEDs to flash. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . At which point the LEDs should turn white and then release.
Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. Electric bikes light lines power output failure or assist light error. The temperature sensor of the controller has been damaged or disconnected. If error persists try a new charger. S6 Evo Neo 50 pts. /5. Upon your first time using it, youll encounter a login screen. Restart the eBike System. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. If the problem persists, contact your eBike dealer. vAA0ptc
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Avoid large power demands while this error is active to prevent deterioration. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . 0000030374 00000 n
Basically, he is a businessman and research writer. Is this a faulty control box by chance. Written by Alvin Holbrook, on March 03, 2021. 130 0 obj
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Is the battery and /or motor replaceable? Current supplied by the Battery Pack is too high. It then started charging so I left it for a few hours. In any case, here are a list of potential error codes. Problem is in the power supply sensor. Just like any other machine, electric bikes break down. Seems to be a real issue with this battery after reading this thread. thanks for checking out our blog post about the Orbea Gain. I just had it on charge the entire night and went to check now in the morning and still the same error. Within this menu, there is also a very neat feature. Also, when the software encounters and the connection interrupted. Press question mark to learn the rest of the keyboard shortcuts. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. you have Bluetooth enabled on your phone. Learn more at Call2Recycle. Engine maps allow the rider to adjust the maximum amount of power put out at each assist level. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! If there is no change, check the connection or try a different charger. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. So, having decided on the hub drive motor, one system stood out above all others. If your bikes have any error between the battery and controller or motor plug and controller, this can happen. I say Feb because it hooked it up to a battery charger and tested it then to see if it was still working and had no issue with it. (435) 214-7287 For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . Hi my bike keeps giving the error 7 code I thought I had sorted it but it stopped going again, Hello Current supplied by the Battery Pack is too high. endstream
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One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. Solution: Turn off the ebike and remove the battery. Check the wiring accessory, disconnect it and contact the accessory supplier. Regards, Has any one has something similar, I am super sad as I was not even able to enjoy this bike before problems are starting and I bought it from an online retailer so support is going take a while and I am hoping some one has a sort of idea to potentially solve this or maybe reset the bikes computer? The assistance will still work but only for approximately 50 miles. Try disconnecting and reconnecting the motor cable. Here is the issue: after the ride I review my activity but I don't see any error message. There are a few things to look over here. Bosch Intuvia Owner's Manual. If the hall sensor is loose or has silicone interferences blocking its connection from the controller to the motor core, then this error is likely to appear. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. Solution: Check if the speed sensor and magnet have been installed correctly. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). If the problem persists, contact your eBike dealer. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. Accepting the change you have made maps those levels and the mode to the controller. Think of it as a built-in Google Maps. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. You must log in or register to reply here. Now the second bike had done the same thing after only one ride a few weeks ago. When connected to the bike it charges the main battery when assistance is not being provided. White: 75% of the battery or more remains. Looking for inspirational places to ride? Weighing in at just 3.5kg for the ENTIRE system. My bike is a hot system sold by Hotstream bikes through Amazon. Now you can solve these minor issues easily and quickly. Bikes ready for 48-hr dispatch. The bike obviously goes faster if in freemode but I cant get the right setting. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Have you any clue what a 68h code might be? At this time, you should open the eBike app from your smartphone and can get the detailed error description. This can be very annoying if left on, be sure to turn it off! 107 0 obj
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I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. If the problem persists, contact your eBike dealer. The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. In this case, their systems are designed to help the user identify the fault through electric bike error codes. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. Battery connection problem. Temperature too low during charging. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. 0000007449 00000 n
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He rode the bike a short distance and soon got an 07 message. Ebikemotion know about this issue and have issued a firmware update to solve it. An optional range extender is also available which can be charged away from the bike. Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. Here's a brief rundown of what these indicate: Blue - If you have downloaded the companion app to your smart device and have previously connected to the bike the LED will display a Blue light to indicate that the bike and app are now connected. If the error persists, try a new charger.". Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South An incorrect battery used on the bike shows. Thanks Press Button A (top button) to change to the next level of assistance up to Level 3. Also the PAS wont kick in on level 4 or 5 So, before we go for the electric bike error codes here are some general tips to solve these common problems. Turn compatible lights on/off (if fitted). This cage replaces the bottle cage situated on the seat tube of the bike. Frame: Addict eRIDE Disc HMX. Yes, you can cycle through 3 different assistance modes (which can be configured further in the companion app), or choose to have the motor turned off completely; all at the press of a single button. Still not got a working one. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Read caring for your electric bike to find our top tips for maximising battery life. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Bosch PowerPack 300, 400, 500 Owner's Manual. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. This wrong tendency will lead the throttle abnormality to break or damage. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) If it is correctly connected, replace the charge point and check with the APP to make sure that the charge is increasing. Wait until the temperature drops. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Saturday: 10am5pm 0000000776 00000 n
I got the issue yet again after a few months. What if you already have power and still can not get the bike to move? Currently, we are unable to ship e-bikes to the US due to stringent regulations surrounding Li-Ion batteries. Display shows a motor on it and front motor does not work. Basics covered in the video include choosing navigation options, common destinations, and how to download maps. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Un coup d'il au manuel d'utilisation complet du systme Bosch ebike rpertorie 60 codes d'erreur diffrents avec leurs causes et leurs solutions - ils s'appliquent galement au moteur Bosch de 4e gnration, la nouvelle Performance Line CX 2020. Contact us for further assistance. Literally, all you need for a pedal-assisted ride at your fingertips. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. I can confirm the firmware update fixed this. This colour indicates the amount of battery charge that is available to use. As Jaxx says, the ebikemotion app can be a bit buggy. Scott Sports. If you need advice on compatible belts please contact us. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Do I need tax, insurance or a licence to ride the e-bikes? This thing works wonderfully. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. Switch off the eBike System. Using the navigation or maps requires a $4 per year subscription. Adjusting this will change the maximum assist put out per level, though one can never have all the assist available in level one. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. This unit has 3 distinct buttons that are used to control the motor system. Kel Walker, Hi Alvin, Please install the specific Battery Pack for your eBike System. But, what was it about this particular system that made us choose it over the others? If error perists replace the chareger with a new one. Ex-pro rider Helen Wyman amasses 10x national and 2 x European titles during her career. The speed or torque sensor errors can get some errors as they have been overused. To fix treadmill problems associated with slippage, align and tighten the running belt. Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. From flat, the battery takes 3.5 hours to reach full capacity. The charger LED and the HMI will turn BLUE. 0000004799 00000 n
Restart the eBike System. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. 0000010726 00000 n
Repeat the process described above to select level 2/Amber and level 3/Red. Salt Lake City, UT 84105 Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. I spoke to the dealer and he said there should be an error message posted. Error 8 hall sensor usually shows the above error. This is often referred to as electric bike error 5 Right: Handlebar-mounted Trio control unit. Error Database System full. So, lets find out the common errors and their codes. With a computer, you can reboot it. EBM App Activation 50 pts. Check that with the accessory disconnected there is no error. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. Upon opening the app you will then be asked to enter your email address and password. Sunday: Closed, 1352 White Pine Canyon Rd EBM Explained 50 pts. Squeeze the two outer prong connectors on the battery mount inwards, making sure the battery has a solid connection with the mount. It occurs when both batteries are fully charged. Letting you keep track of everything from charge status to training data and performance analysis. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. Improper connection between the display and controller-. You may also have a blown fuse in the battery itself. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. Inverted polarity at charger. Contact your eBike dealer. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . Ive luckily have not had any issues. These include gradient, heart rate, and measured times amongst others. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. Read her story here. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). You could lower the amount of assistance offered slightly. Instead, a port located just above the bottom bracket provides easy access to charge the battery. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. Let the battery rest for 2 hours and replace the charger with a new one. Hey David. I have a new hub kit and the first time l switched the display on it threw up an 8h code. Usually, errors occur when the sensor becomes unable to calibrate correctly. Error in the Error Database System. It happens when the motor cable is disconnected. Put it on charge and linked the app and it reported error 201. Its a bitter truth that these useful electric bikes come with such error issues. Start Activity tracks and logs your riding data similar to Strava. This video goes over how to use the controller to get the most out of the bike. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. I wonder if I drain the battery and try to charge again if it will fix itself . If the error is not solved, replace the battery. Users can select a point on the map and either add it as a midpoint to your route or as your final destination. This issue leads to wear and tear. A new era in the riding experience. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. 204. Check the position of the spoke magnet. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. To turn the system on, short press the button and the LEDs will illuminate. Ray. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. The male and female prongs should have a positive connection. This invaluable tool raises the interaction between bike and rider to a whole new level. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). Features SmartForm C2 Alloy frame and a full carbon fork are a lightweight yet durable combo Shimano GRX 400/600 drivetrain and hydraulic disc brakes offer excellent on- and off-road performance There you have the most commonly experienced electric bike error codes explained. Select the Pulsometer option and follow the instructions. Bosch Active/Performance Line Charger Manual. This increase in total capacity of the system will make it possible to increase the autonomy achieved with the internal The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . Or did you get the firmware update? Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. Every error code defines different issues with the bike. At that point turn off the RE. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. If you are connected to the app an error code will be displayed. Contact your eBike dealer. If you are new or planning for purchasing an electric bike, then this guide is for you. Discharge the battery and then recharge it. All Ribble e-bikes are fitted with the Iwoc button on the top tube. 0000001387 00000 n
The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. That voltage should match your battery. If the error persists go to the official service, Access the Dealer App and connect the bicycle. If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. We would encourage you to try all three out and see which works for various terrain. Find out here. New riders may not know all these error code facts. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. Bosch Performance Line Nyon Owner's Manual. Yes, our e-bikes are pedal-assisted and require rider input at all times. If the error persists, disconnect the accessory. Belts can slip when there is too much friction or if the belt is over-tightened. This is a Class 1 e-bike, so the maximum pedal-assist speed is 20 MPH. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. To do so you would have to remove the bottom bracket and crankset. In this case your accessory exceeds the specifications of our output.
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